Terms and Conditions

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    • Terms & Conditions

    Last Updated: 12 August, 2026

    Welcome to Marie's Restaurant. By accessing our website, placing an order, making a reservation, or using any of our services, you agree to the following Terms & Conditions.

    Please read these terms carefully before using our website or services.

    1. About Our Services

    Marie's Restaurant provides restaurant services including dine-in, takeaway, food ordering, delivery, reservations, and other services available through our website.

    The availability of specific services may vary depending on location, operating hours, and business conditions.

    2. Menu and Food Information

    We make reasonable efforts to ensure that our menu, descriptions, images, prices, and other information are accurate.

    However:

    • Menu items may change from time to time.

    • Some ingredients may vary depending on availability.

    • Food images may be for illustration purposes.

    • Certain dishes may contain allergens.

    • Customers are responsible for informing us about known food allergies or dietary requirements before placing an order.

    If you have a serious food allergy, please contact our restaurant directly before ordering.

    3. Prices

    All prices displayed on our website are listed in USD unless otherwise stated.

    Prices may change without prior notice.

    Additional charges such as delivery fees, service charges, taxes, or other applicable fees may apply depending on the order.

    The final price shown during checkout will be the amount applicable to your order.

    4. Online Orders

    When you place an online order, you are responsible for providing accurate information, including:

    • Your name

    • Phone number

    • Delivery address

    • Order details

    • Payment information where applicable

    We may contact you if additional information is required to process your order.

    An order is considered accepted once you receive an order confirmation from us.

    We reserve the right to refuse or cancel an order where necessary, including situations involving unavailable items, incorrect pricing, suspected fraudulent activity, or operational limitations.

    5. Delivery

    Delivery times are estimates and may vary due to:

    • Traffic

    • Weather conditions

    • High order volumes

    • Incorrect delivery information

    • Delivery partner delays

    • Unforeseen circumstances

    We will make reasonable efforts to deliver orders within the estimated timeframe, but we cannot guarantee an exact delivery time.

    Customers should provide a valid and accessible delivery address and phone number.

    6. Reservations

    If our website provides table reservation services, reservations are subject to availability.

    Customers should provide accurate contact information when making a reservation.

    We may cancel or modify a reservation if necessary due to operational requirements or circumstances beyond our reasonable control.

    7. Payments

    We may accept payment methods including Cash / Card / Mobile Payment / Online Payment.

    For online payments, transactions may be processed through third-party payment providers.

    We do not store complete payment card details unless explicitly stated otherwise.

    8. Cancellations

    Customers may request cancellation of an order by contacting us as soon as possible.

    Cancellation may not be possible once an order has entered preparation or has already been dispatched.

    Any applicable refund will be handled according to our Refund & Cancellation Policy.

    9. Refunds

    Refund requests may be considered for issues such as:

    • Incorrect items

    • Missing items

    • Damaged items

    • Significant quality issues

    • Orders that were not received

    Customers should contact us as soon as possible after receiving an order and provide relevant order information.

    Refund eligibility will be determined based on the circumstances of the request.

    10. Website Usage

    You agree not to:

    • Use our website for unlawful purposes

    • Attempt to gain unauthorized access to our systems

    • Interfere with website functionality

    • Submit false or misleading information

    • Use automated systems to abuse our services

    • Copy or reproduce our website content without permission

    11. Intellectual Property

    All website content, including logos, branding, images, text, graphics, menus, designs, and other materials, belongs to or is licensed to Marie's Restaurant unless otherwise stated.

    You may not reproduce, modify, distribute, or commercially use our content without prior written permission.

    12. Third-Party Services

    Our website may use third-party services such as payment processors, delivery providers, analytics services, maps, or social media platforms.

    Your use of those services may also be subject to their respective terms and policies.

    13. Website Availability

    We try to keep our website available and accurate at all times. However, we do not guarantee that the website will always be available, uninterrupted, or completely error-free.

    We may temporarily suspend or modify services for maintenance, updates, or other operational reasons.

    14. Changes to These Terms

    We may update these Terms & Conditions from time to time.

    Any changes will be published on this page with an updated "Last Updated" date.

    15. Contact Us

    If you have questions regarding these Terms & Conditions, please contact us:

    Marie's Restaurant
    Address: 1234 Washington Ave, Chicago, IL 60646, USA
    Phone: 666 666 666
    Email: contact@mariesrestaurant.com